At 911 Restoration of Metro Detroit, we place a high emphasis on certification and training to ensure that our team is equipped with the necessary skills and knowledge to provide exceptional restoration services. Our professionals undergo rigorous training programs and hold certifications from reputable organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These certifications validate their expertise in handling various restoration tasks, including water damage restoration, mold remediation, fire damage restoration, and more.

We understand the importance of staying up-to-date with the latest industry standards and best practices. That’s why our team participates in ongoing training and professional development programs to enhance their skills and knowledge in restoration techniques, advanced equipment usage, and safety protocols. Metro Detroit, ensures that every restoration project is carried out efficiently, effectively, and in accordance with industry guidelines.

Our team’s expertise, coupled with our commitment to ongoing training and certification, allows us to handle even the most complex restoration projects with precision and care. Rest assured that you are in capable hands when you trust us to restore your property in Metro Detroit.

Our Specialists Are Certified And Trained by IICRC

At 911 Restoration of Metro Detroit, we take pride in the expertise and qualifications of our specialists who are certified and trained by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). That’s why we ensure that our specialists undergo comprehensive training programs to acquire the necessary knowledge and skills in water damage restoration, mold remediation, fire damage restoration, and other restoration services.

Our specialists receive rigorous training from the IICRC, a globally recognized organization that sets industry standards for the restoration industry. Through this training, they gain in-depth knowledge about the latest techniques, equipment, and best practices to deliver top-quality restoration services. With their IICRC certifications, our specialists demonstrate their commitment to excellence and their ability to provide reliable and professional restoration solutions to our clients in Metro Detroit.

When you choose 911 Restoration of Metro Detroit, you can have confidence that our certified and trained specialists will handle your restoration project with the utmost professionalism and expertise. Their certifications from the IICRC serve as a testament to their proficiency in the restoration industry. We strive to provide exceptional services and ensure that our specialists stay updated with the latest advancements in restoration techniques to deliver the best results for our clients.

Employee Certification Training

At 911 Restoration of Metro Detroit, we believe that ongoing training and development are crucial for our employees to deliver the highest quality restoration services. That’s why we prioritize employee certification training to ensure that our team members are equipped with the necessary skills and knowledge to handle any restoration project effectively.

Our employee certification training programs cover various areas of restoration, including water damage restoration, mold remediation, fire damage restoration, and more. These training sessions are designed to enhance our employees’ understanding of industry best practices, safety protocols, and the latest technologies and techniques in restoration. By investing in their professional development, we empower our team to provide superior services to our clients in Metro Detroit.

Through employee certification training, our team members also gain a deeper understanding of the importance of communication, customer service, and empathy when working with clients. We emphasize the significance of building strong relationships with our customers and treating their properties with care and respect. 

Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Restoration Franchise Training

At 911 Restoration of Metro Detroit, we are proud to be part of a reputable restoration franchise that provides comprehensive training programs to its franchisees. As a franchisee, we have undergone rigorous restoration franchise training, which has equipped us with the skills and knowledge necessary to deliver top-quality restoration services in Metro Detroit.

The restoration franchise training covers various aspects of the restoration industry, including water damage restoration, mold remediation, fire damage restoration, and more. Through this training, we have gained valuable insights into industry best practices, advanced techniques, and the latest technologies in restoration. This allows us to stay up to date with the evolving needs of our clients and deliver effective solutions that meet the highest standards of quality.

In addition to technical training, restoration franchise training also focuses on other critical areas such as customer service, business operations, and marketing. We have received guidance on building strong relationships with our clients, understanding their needs, and providing exceptional customer experiences. The training has also provided us with valuable tools and strategies to effectively manage our restoration business and ensure its success. As a result, we are able to provide comprehensive and reliable restoration services that exceed our clients’ expectations in Metro Detroit.

It’s primarily for new Franchise owners and covers many restoration topics:

• Water Damage Restoration
• Sewer Backup Cleanup
• Mold Removal
• Fire and Smoke Damage Restoration
• Disaster Restoration
• Sanitization Services
• Commercial Property Restoration
• Storm and Hail Damage

e-Learning Resources

At 911 Restoration of Metro Detroit, we prioritize continuous learning and professional development. That’s why we offer comprehensive e-learning resources to our team members. These resources provide accessible and flexible training opportunities that allow us to stay updated with the latest industry knowledge and best practices.

Our e-learning resources cover a wide range of topics related to restoration and mitigation services. From water damage restoration to mold remediation and fire damage cleanup, our team members have access to interactive modules, video tutorials, and informational materials that enhance their skills and expertise. 

Through our e-learning resources, our team members can access valuable information on the latest industry trends, technological advancements, and safety protocols. This enables us to provide our clients in Metro Detroit with the most effective and efficient restoration services. By investing in our IICRC-certified team’s professional growth through e-learning, we ensure that our technicians are equipped with the knowledge and skills needed to deliver exceptional results and exceed customer expectations.